Send in your device
Live further away? Send your phone, tablet or laptop to the shop from anywhere in Belgium.
How it works
Request your repair
Tell us which device you are sending and what is wrong. Choose ‘I'll send my device’.
Send it with your reference
After your request you get a reference. Write it on a note and put that in the parcel.
Look at the quote
After the check you get a link to your quote. We only start after you agree.
Pay online and we send it back
You get a payment link. After payment we send your device back.
Shipping and payment
- You pay the postage to the shop and for the return. The amount depends on your parcel and your choice.
- You decide whether to insure the parcel. Always keep your tracking code.
- Paid before 19:00? Then your device goes back in the post the same day. That is the shipping day, not the delivery day.
- We send your device back with PostNL.
Battery swollen, damaged or wet?
Is the battery swollen, is the device leaking, has it become hot, been punctured, does it smell odd or has it got wet? Then do not send it: call us or drop by. We also do not return such a device by post; we will contact you.
Send it to the shop
Bredabaan 362
2170 Merksem
Submit your request first. Put the reference from the confirmation in the parcel, clearly legible.